This Privacy Policy explains how atm888 collects, uses, stores, shares, and protects personal data provided by players and visitors to atm888.biz. We encourage you to read this document in full before creating an atm888 account or depositing funds.
These cards summarise the most important privacy commitments atm888 makes to every player. The full legal text is in the sections below.
atm888 applies 256-bit SSL encryption to all data transmitted between your device and our servers. Personal data stored on our systems is protected by industry-standard security controls including access restrictions, encryption at rest, and regular security audits.
atm888 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Any third parties who process your data on our behalf (payment processors, KYC providers, fraud detection services) are contractually bound to use your data only for the specific purpose for which it was shared.
You have the right to request access to the personal data atm888 holds about you, request correction of inaccurate data, request deletion of your data in certain circumstances, and object to certain types of processing. Requests can be made to [email protected].
atm888 collects only the personal data necessary to operate the Platform, comply with legal and regulatory obligations, process transactions, verify identity, and communicate with players. We do not collect data speculatively or use it beyond the purposes stated in this Policy.
atm888 does not retain personal data indefinitely. Retention periods are set based on the purpose for which data was collected and any applicable legal retention obligations. Data no longer required for any lawful purpose is securely deleted or anonymised.
Malaysian players' data is handled in compliance with applicable data protection frameworks. Where data is transferred internationally — for example to payment processors or game providers — appropriate safeguards are in place to maintain the same level of protection.
atm888 ("atm888", "we", "us", "our") operates the online gaming platform accessible at atm888.biz (the "Platform"). We are committed to protecting the privacy and personal data of all players and visitors to our Platform.
This Privacy Policy ("Policy") describes the types of personal data we collect, the purposes for which we process it, the circumstances under which we may share it with third parties, the measures we take to keep it secure, and the rights available to you in relation to your personal data.
By registering an account or otherwise using the atm888 Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not use the Platform. This Policy should be read alongside our Terms & Conditions.
When you create an atm888 account, we collect the information you provide during the registration process, including: full legal name, date of birth, email address, residential address, and telephone number. This information is required to create and maintain your account and to fulfil our identity verification obligations.
In order to comply with our Know Your Customer (KYC) and anti-money laundering (AML) obligations, we may collect copies of government-issued identification documents (such as a MyKad or passport), proof of address documents (such as a utility bill or bank statement), and proof of payment method ownership. Players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and all other locations in Malaysia are subject to the same verification requirements.
When you make deposits or withdrawals, we collect information necessary to process the transaction, which may include your bank account details, e-wallet identifiers (such as Touch 'n Go eWallet or Boost account references), cryptocurrency wallet addresses, or transaction reference numbers. Full financial account credentials are never stored on atm888 servers; sensitive payment data is handled by our licensed payment processing partners.
We collect records of your gaming activity on the Platform, including bet history, game outcomes, session duration, wagering volumes, and promotion usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
We automatically collect certain technical information when you access the Platform, including your IP address, browser type and version, operating system, device identifiers, referring URL, pages visited, session duration, and time stamps. This data is used for security monitoring, fraud prevention, and Platform optimisation.
We retain records of your communications with atm888, including live chat transcripts, email correspondence, and support ticket history. This data is used to manage customer service interactions and to maintain records for dispute resolution purposes.
atm888 uses personal data collected from players and visitors for the following purposes:
atm888 processes personal data on the following legal bases:
atm888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
All third parties who receive personal data from atm888 are required to process it only for the specific purpose for which it was disclosed and to maintain appropriate security standards.
atm888 uses cookies and similar tracking technologies on the Platform to enable core functionality, analyse usage patterns, and support security measures. The categories of cookies used include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the atm888 Platform, including your ability to log in and access games.
atm888 implements comprehensive technical and organisational measures to protect personal data against unauthorised access, accidental loss, disclosure, destruction, or alteration. These measures include:
Notwithstanding these measures, no internet-based system can guarantee absolute security. You play a role in keeping your atm888 account secure by maintaining a strong, unique password and by using the two-factor authentication feature available in your account settings.
atm888 retains personal data for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law. Key retention considerations include:
When personal data is no longer required for any lawful purpose, atm888 will securely delete or irreversibly anonymise it.
Subject to applicable law, you have the following rights in respect of the personal data atm888 holds about you:
To exercise any of these rights, please contact atm888 at [email protected]. We will respond within a reasonable period and, in any event, within 30 days of receiving your request. We may request evidence of your identity before processing a rights request.
The atm888 Platform is strictly intended for adults aged 21 years and above. atm888 does not knowingly collect or process personal data relating to persons under the age of 21. If we become aware that personal data has been submitted by or in relation to a person under 21, we will promptly close the relevant account and delete the associated data. If you believe that a minor has provided personal data to atm888, please contact us immediately at [email protected].
atm888 operates on an international basis and may transfer personal data to countries outside Malaysia in connection with the provision of Platform services — for example, where a game provider's servers, a payment processor's infrastructure, or a KYC verification provider's systems are located in a different jurisdiction.
Where personal data is transferred internationally, atm888 ensures that appropriate safeguards are in place to maintain an equivalent level of data protection to that required under applicable Malaysian data protection law. These safeguards may include contractual clauses, vendor security assessments, or reliance on jurisdictions with recognised adequate data protection standards.
atm888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via the email address on their account before the changes take effect. The "Last Updated" date at the top of this Policy will reflect the most recent revision.
Your continued use of the atm888 Platform following notification of material changes constitutes your acceptance of the updated Policy. If you do not agree with any changes, you should close your account and cease using the Platform.
For any questions, concerns, or requests relating to this Privacy Policy or atm888's data processing practices, please contact our team:
Email: [email protected]
Support hours: 24/7 · GMT+8 (KL Time)
atm888 will acknowledge all privacy-related requests within 5 business days and aims to provide a substantive response within 30 days of receiving sufficient information to process the request.
Your data is protected, your identity is secure, and your privacy is respected at every stage of your atm888 experience. Join over a million Malaysian players on a platform that takes data protection as seriously as it takes game quality.
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